Privacy Policy

Effective Date: [CONFIRM: Effective date, e.g. October 22, 2026]

Atitlan One, operated by [CONFIRM: Legal entity name, e.g. Atitlan One LLC] ("Atitlan One", "we", "us", or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule a consultation on our calendar, or communicate with us by email or text message (SMS).

1. Information We Collect

We collect information that you provide directly to us through our website booking form and communications. This includes:

1. Contact Information: First name, last name, email address, and telephone number.
2. Business Details: Practice or company name, website address (URL), and business type (such as medspa, veterinary clinic, or local practice).
3. Communication Records: Notes, questions, appointment details, and message contents submitted during scheduling or in ongoing email and text conversations.
4. Technical Information: When you browse our website, standard web server logs may automatically record your IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use the information we collect to:

1. Schedule, confirm, and host strategy calls and consultations booked on our calendar.
2. Send appointment reminders, updates, and calendar reschedule links by email and SMS.
3. Respond to your inquiries, answer questions, and provide information about our GoHighLevel AI front desk automation services.
4. Follow up with prospective clients who have expressed interest in our automation services.
5. Maintain internal business records and improve our website functionality.

3. SMS Communications, Consent, and Opt-Out

When you provide your phone number on our website booking form or inquiry forms, you consent to receive informational and appointment-related text messages (SMS) from Atitlan One.

1. Message Frequency: Message frequency varies based on your appointments and interactions. Standard interactions include an immediate booking confirmation, a reminder 24 hours prior to the call, a reminder 1 hour prior to the call, and occasional direct follow-ups.
2. Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and rate plan.
3. Opt-Out (Revoking Consent): You can cancel SMS messages at any time. To opt out, reply STOP to any text message you receive from us. After you send STOP, we will send a one-time confirmation message confirming that you have been unsubscribed, and you will receive no further text messages from that number.
4. Support: If you need assistance with text messaging, reply HELP to any message or contact us at [email protected].
5. Strict Prohibition on Third-Party Sharing: Mobile opt-in data and consent will not be sold, rented, leased, or shared with any third parties or affiliates for marketing or promotional purposes.

4. How We Share Information

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers who assist us in operating our business under strict confidentiality agreements. These include:

1. GoHighLevel (LeadConnector): Our customer relationship management (CRM), messaging, calendar scheduling, and workflow automation infrastructure.
2. Telecommunications and Email Providers: Carrier networks and email delivery services that transmit calendar invites, notification emails, and text messages.
3. Hosting and Analytics Providers: Web hosting and security services that keep our website operational and secure.
4. Legal Compliance: We may disclose your information if required to do so by applicable law, court order, or governmental regulation.

5. Data Security

We implement reasonable technical and organizational precautions to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot promise absolute security.

6. Your Rights and Choices

You have the right to:

1. Review, update, or correct the personal contact information we hold for you.
2. Request that we delete your contact information from our active databases.
3. Opt out of text messages at any time by replying STOP.
4. Unsubscribe from email updates by replying "no" or using the unsubscribe link provided in the message.

To exercise any of these choices, email us directly at [email protected].

7. Children's Privacy

Our website and services are directed exclusively to business professionals. We do not knowingly collect personal information from individuals under the age of 18.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact:

Atitlan One
75 E 3rd St Ste 7, Sheridan, Wyoming 82801
Email: [email protected]
Website: /